Question 1

What is Hashtags Studios?

Accepted Answer

A curated platform connecting talents, agencies, providers, firms, partners and members. Booking, payments and reputation all on one rail.

Question 2

Who can sign up?

Accepted Answer

Three account types: Talents, Companies (agency / provider / firm / partnership) and Members. One account per person for life.

Question 3

Why do talents stay anonymous?

Accepted Answer

Every job post and direct offer routes through Hashtags. The talent sees "HASHTAGS POSTED A JOB" — never your company name. Identity reveals only after contract sign.

Question 4

Can I switch packages?

Accepted Answer

Anytime. Your active package replaces the previous one immediately. Unused days are not refunded but the new tier kicks in right away.

Question 5

How do I get rewards?

Accepted Answer

Complete missions. Every 5 missions trigger a reward — basic credit, profile boost, badges, or unlocked profile sections (Comp Card, Portfolio, Look-book, Casting Video).

Question 6

How are commissions structured?

Accepted Answer

Commission % drops as your tier rises. Talent fees: 25% (Basic) → 10% (Luxury). Agency fees: 35% → 20%. Direct client fees: 45% → 30%. All editable by admin.

Question 7

How do payments work?

Accepted Answer

Stripe powers all transactions. Card-on-file required. 20% deposit upfront on talent selection, 10% upfront on job posting. Refunds processed via the platform.

Question 8

Can talents book other talents?

Accepted Answer

No. Talents can be booked but cannot post jobs or book other talents.

Question 9

Where do I see my notifications?

Accepted Answer

Notification Center in your dashboard or via the bell icon in the top nav. Cart, calendar, rentals, messages and reward grants all aggregated.

Question 10

Multi-language support?

Accepted Answer

English and Arabic launching first. RTL layout fully supported. More languages added over time.

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